Frequently Asked Questions
 Q? WHAT ARE SOME OF THE BENEFITS OF MASSAGE THERAPY? Massage is a restorative practice that can mend the mind/body/spirit connection. The mind is calmed and relaxed, enhancing focus and improving concentration, which can allow the mind to be more creative and productive. As your mind is made aware of your body through massage, it can more readily recognize your body's needs. Massage also fulfills the body's need for touch, and so can improve emotional well-being by allowing the person to feel cared for and nurtured. Massage can help remove pain in the body by stimulating the release of endorphins - the body's feel-good hormones. Among the other myriad benefits, massage loosens tight or sore muscles, decreases stress, lowers blood pressure, allows you to breathe easier, lessens anxiety, fights depression, improves circulation , rejuvenates skin, boosts immunity, and improves flexibility and posture. Q? DO I HAVE TO BOOK AN APPOINTMENT? Yes, all appointments must be scheduled in advance. This is due to minimal staffing. Q? WHEN SHOULD I ARRIVE? We recommend showing up 10-15 minutes early to help you unwind prior to your massage, use the restroom, if needed and to complete a short health questionnaire on the first visit. Q? WHAT IF I ARRIVE LATE? If you arrive late, your session time will still end at the scheduled time to avoid delaying our next client. The original appointment fee will still be charged. Q? DO YOU HAVE A RESCHEDULING OR CANCELLATION POLICY? Yes, we do. When reserving a time slot for an appointment, you have 24 hours from the appointment time to cancel or reschedule the appointment. If you fail to cancel, out of respect for the therapists time, you will be charged the full price of the appointment. Their time is valuable and without that 24 hours notice, they cannot fill that appointment slot. We know there may be occasions of emergency, in those circumstances, the therapist can choose to waive the fee. Q? SHOULD I TIP? Gratuity is accepted for all massage and reiki appointments, but is not expected. Feel free to tip according to the satisfaction of your experience. By adding gratuity to your total, you are letting your therapist know that your wishes were met or even exceeded. Q? WHAT SHOULD I EXPECT? Prior to coming to your appointment, please drink plenty of water so you’re well hydrated. On your first visit, a brief questionnaire will need to be filled out to assess health concerns, this can be done online as well. This will help your therapist customize the service according to your needs. Massage: Your massage therapist will ask you a few basic questions about areas of pain or concentration and then leave the room for you to undress to your comfort level and get onto the table beneath a sheet, face down, face up or side-lying. Your therapist will communicate with you during the massage to make sure pressure is accurate, temperature of the room is appropriate and your needs are met. We recommend drinking lots of water before and after your treatment. Q? WHAT SHOULD I WEAR? We recommend comfortable clothing that will help you feel relaxed as you prepare for your massage or reiki treatment. We suggest long hair be pulled up out of the way and jewelry be removed for massage and reiki services. Q? CAN I BRING MY CELL PHONE? Please turn all cell phones, pagers, and electronic games off or on vibrate. This is a courtesy to other clients. Q? CHILDREN? Children are welcome if they are receiving a treatment themselves. We ask that children not come along for your own relaxation and that of other clients. Q? WHEN SHOULD I NOT GET A MASSAGE? Contraindications - We highly recommend our clients to consult their physician if they have medical concerns. We do not diagnose, and massage is not a substitute for medical treatment by a physician. These restrictions are in place to protect your health and well-being, so we appreciate you taking them as seriously as we do. Types of contraindication: (when massage should not be performed at all) Fever, contagious or infectious diseases (including any cold or flu no matter how mild it may seem), under the influence of drugs or alcohol (including prescription pain medication), recent operations or acute injuries, or skin diseases. Please do not book a massage for any of these conditions. However, Reiki may be beneficial. LOCAL: when massage can be performed but not over the contraindicated areas. We cannot massage areas affected by: Varicose veins, undiagnosed lumps or bumps, pregnancy, bruising, cuts, abrasions, sunburn, undiagnosed pain, or inflammation (including arthritis). MEDICAL: when massage can only be performed once medical permission has been granted. If you suffer from any of the following conditions, massage, facials or waxing can only take place once it has been approved before your session in writing by your physician: any condition already being treated by a medical practitioner, cardiovascular conditions (thrombosis, phlebitis, hypertension, heart conditions, pacemakers), edema, psoriasis or eczema, high blood pressure, osteoporosis, cancer, nervous or psychological conditions, angina, epilepsy, diabetes, Bell's palsy, trapped or pinched nerves, gynecological infections. Does a contraindication mean that treatment cannot take place? Not always. In fact, massage can be very therapeutic for many medical conditions. However, in the above cases it is best to have advice from your physician.
Frequently Asked Questions
 Q? WHAT ARE SOME OF THE BENEFITS OF MASSAGE THERAPY? Massage is a restorative practice that can mend the mind/body/spirit connection. The mind is calmed and relaxed, enhancing focus and improving concentration, which can allow the mind to be more creative and productive. As your mind is made aware of your body through massage, it can more readily recognize your body's needs. Massage also fulfills the body's need for touch, and so can improve emotional well-being by allowing the person to feel cared for and nurtured. Massage can help remove pain in the body by stimulating the release of endorphins - the body's feel-good hormones. Among the other myriad benefits, massage loosens tight or sore muscles, decreases stress, lowers blood pressure, allows you to breathe easier, lessens anxiety, fights depression, improves circulation , rejuvenates skin, boosts immunity, and improves flexibility and posture. Q? DO I HAVE TO BOOK AN APPOINTMENT? Yes, all appointments must be scheduled in advance. This is due to minimal staffing. Q? WHEN SHOULD I ARRIVE? We recommend showing up 10-15 minutes early to help you unwind prior to your massage, use the restroom, if needed and to complete a short health questionnaire on the first visit. Q? WHAT IF I ARRIVE LATE? If you arrive late, your session time will still end at the scheduled time to avoid delaying our next client. The original appointment fee will still be charged. Q? DO YOU HAVE A RESCHEDULING OR CANCELLATION POLICY? Yes, we do. When reserving a time slot for an appointment, you have 24 hours from the appointment time to cancel or reschedule the appointment. If you fail to cancel, out of respect for the therapists time, you will be charged the full price of the appointment. Their time is valuable and without that 24 hours notice, they cannot fill that appointment slot. We know there may be occasions of emergency, in those circumstances, the therapist can choose to waive the fee. Q? SHOULD I TIP? Gratuity is accepted for all massage and reiki appointments, but is not expected. Feel free to tip according to the satisfaction of your experience. By adding gratuity to your total, you are letting your therapist know that your wishes were met or even exceeded. Q? WHAT SHOULD I EXPECT? Prior to coming to your appointment, please drink plenty of water so you’re well hydrated. On your first visit, a brief questionnaire will need to be filled out to assess health concerns, this can be done online as well. This will help your therapist customize the service according to your needs. Massage: Your massage therapist will ask you a few basic questions about areas of pain or concentration and then leave the room for you to undress to your comfort level and get onto the table beneath a sheet, face down, face up or side-lying. Your therapist will communicate with you during the massage to make sure pressure is accurate, temperature of the room is appropriate and your needs are met. We recommend drinking lots of water before and after your treatment. Q? WHAT SHOULD I WEAR? We recommend comfortable clothing that will help you feel relaxed as you prepare for your massage or reiki treatment. We suggest long hair be pulled up out of the way and jewelry be removed for massage and reiki services. Q? CAN I BRING MY CELL PHONE? Please turn all cell phones, pagers, and electronic games off or on vibrate. This is a courtesy to other clients. Q? CHILDREN? Children are welcome if they are receiving a treatment themselves. We ask that children not come along for your own relaxation and that of other clients. Q? WHEN SHOULD I NOT GET A MASSAGE? Contraindications - We highly recommend our clients to consult their physician if they have medical concerns. We do not diagnose, and massage is not a substitute for medical treatment by a physician. These restrictions are in place to protect your health and well-being, so we appreciate you taking them as seriously as we do. Types of contraindication: (when massage should not be performed at all) Fever, contagious or infectious diseases (including any cold or flu no matter how mild it may seem), under the influence of drugs or alcohol (including prescription pain medication), recent operations or acute injuries, or skin diseases. Please do not book a massage for any of these conditions. However, Reiki may be beneficial. LOCAL: when massage can be performed but not over the contraindicated areas. We cannot massage areas affected by: Varicose veins, undiagnosed lumps or bumps, pregnancy, bruising, cuts, abrasions, sunburn, undiagnosed pain, or inflammation (including arthritis). MEDICAL: when massage can only be performed once medical permission has been granted. If you suffer from any of the following conditions, massage, facials or waxing can only take place once it has been approved before your session in writing by your physician: any condition already being treated by a medical practitioner, cardiovascular conditions (thrombosis, phlebitis, hypertension, heart conditions, pacemakers), edema, psoriasis or eczema, high blood pressure, osteoporosis, cancer, nervous or psychological conditions, angina, epilepsy, diabetes, Bell's palsy, trapped or pinched nerves, gynecological infections. Does a contraindication mean that treatment cannot take place? Not always. In fact, massage can be very therapeutic for many medical conditions. However, in the above cases it is best to have advice from your physician.
Frequently Asked Questions
 Q? WHAT ARE SOME OF THE BENEFITS OF MASSAGE THERAPY? Massage is a restorative practice that can mend the mind/body/spirit connection. The mind is calmed and relaxed, enhancing focus and improving concentration, which can allow the mind to be more creative and productive. As your mind is made aware of your body through massage, it can more readily recognize your body's needs. Massage also fulfills the body's need for touch, and so can improve emotional well-being by allowing the person to feel cared for and nurtured. Massage can help remove pain in the body by stimulating the release of endorphins - the body's feel-good hormones. Among the other myriad benefits, massage loosens tight or sore muscles, decreases stress, lowers blood pressure, allows you to breathe easier, lessens anxiety, fights depression, improves circulation , rejuvenates skin, boosts immunity, and improves flexibility and posture. Q? DO I HAVE TO BOOK AN APPOINTMENT? Yes, all appointments must be scheduled in advance. This is due to minimal staffing. Q? WHEN SHOULD I ARRIVE? We recommend showing up 10-15 minutes early to help you unwind prior to your massage, use the restroom, if needed and to complete a short health questionnaire on the first visit. Q? WHAT IF I ARRIVE LATE? If you arrive late, your session time will still end at the scheduled time to avoid delaying our next client. The original appointment fee will still be charged. Q? DO YOU HAVE A RESCHEDULING OR CANCELLATION POLICY? Yes, we do. When reserving a time slot for an appointment, you have 24 hours from the appointment time to cancel or reschedule the appointment. If you fail to cancel, out of respect for the therapists time, you will be charged the full price of the appointment. Their time is valuable and without that 24 hours notice, they cannot fill that appointment slot. We know there may be occasions of emergency, in those circumstances, the therapist can choose to waive the fee. Q? SHOULD I TIP? Gratuity is accepted for all massage and reiki appointments, but is not expected. Feel free to tip according to the satisfaction of your experience. By adding gratuity to your total, you are letting your therapist know that your wishes were met or even exceeded. Q? WHAT SHOULD I EXPECT? Prior to coming to your appointment, please drink plenty of water so you’re well hydrated. On your first visit, a brief questionnaire will need to be filled out to assess health concerns, this can be done online as well. This will help your therapist customize the service according to your needs. Massage: Your massage therapist will ask you a few basic questions about areas of pain or concentration and then leave the room for you to undress to your comfort level and get onto the table beneath a sheet, face down, face up or side-lying. Your therapist will communicate with you during the massage to make sure pressure is accurate, temperature of the room is appropriate and your needs are met. We recommend drinking lots of water before and after your treatment. Q? WHAT SHOULD I WEAR? We recommend comfortable clothing that will help you feel relaxed as you prepare for your massage or reiki treatment. We suggest long hair be pulled up out of the way and jewelry be removed for massage and reiki services. Q? CAN I BRING MY CELL PHONE? Please turn all cell phones, pagers, and electronic games off or on vibrate. This is a courtesy to other clients. Q? CHILDREN? Children are welcome if they are receiving a treatment themselves. We ask that children not come along for your own relaxation and that of other clients. Q? WHEN SHOULD I NOT GET A MASSAGE? Contraindications - We highly recommend our clients to consult their physician if they have medical concerns. We do not diagnose, and massage is not a substitute for medical treatment by a physician. These restrictions are in place to protect your health and well-being, so we appreciate you taking them as seriously as we do. Types of contraindication: (when massage should not be performed at all) Fever, contagious or infectious diseases (including any cold or flu no matter how mild it may seem), under the influence of drugs or alcohol (including prescription pain medication), recent operations or acute injuries, or skin diseases. Please do not book a massage for any of these conditions. However, Reiki may be beneficial. LOCAL: when massage can be performed but not over the contraindicated areas. We cannot massage areas affected by: Varicose veins, undiagnosed lumps or bumps, pregnancy, bruising, cuts, abrasions, sunburn, undiagnosed pain, or inflammation (including arthritis). MEDICAL: when massage can only be performed once medical permission has been granted. If you suffer from any of the following conditions, massage, facials or waxing can only take place once it has been approved before your session in writing by your physician: any condition already being treated by a medical practitioner, cardiovascular conditions (thrombosis, phlebitis, hypertension, heart conditions, pacemakers), edema, psoriasis or eczema, high blood pressure, osteoporosis, cancer, nervous or psychological conditions, angina, epilepsy, diabetes, Bell's palsy, trapped or pinched nerves, gynecological infections. Does a contraindication mean that treatment cannot take place? Not always. In fact, massage can be very therapeutic for many medical conditions. However, in the above cases it is best to have advice from your physician.
Frequently Asked Questions
 Q? WHAT ARE SOME OF THE BENEFITS OF MASSAGE THERAPY? Massage is a restorative practice that can mend the mind/body/spirit connection. The mind is calmed and relaxed, enhancing focus and improving concentration, which can allow the mind to be more creative and productive. As your mind is made aware of your body through massage, it can more readily recognize your body's needs. Massage also fulfills the body's need for touch, and so can improve emotional well-being by allowing the person to feel cared for and nurtured. Massage can help remove pain in the body by stimulating the release of endorphins - the body's feel-good hormones. Among the other myriad benefits, massage loosens tight or sore muscles, decreases stress, lowers blood pressure, allows you to breathe easier, lessens anxiety, fights depression, improves circulation , rejuvenates skin, boosts immunity, and improves flexibility and posture. Q? DO I HAVE TO BOOK AN APPOINTMENT? Yes, all appointments must be scheduled in advance. This is due to minimal staffing. Q? WHEN SHOULD I ARRIVE? We recommend showing up 10-15 minutes early to help you unwind prior to your massage, use the restroom, if needed and to complete a short health questionnaire on the first visit. Q? WHAT IF I ARRIVE LATE? If you arrive late, your session time will still end at the scheduled time to avoid delaying our next client. The original appointment fee will still be charged. Q? DO YOU HAVE A RESCHEDULING OR CANCELLATION POLICY? Yes, we do. When reserving a time slot for an appointment, you have 24 hours from the appointment time to cancel or reschedule the appointment. If you fail to cancel, out of respect for the therapists time, you will be charged the full price of the appointment. Their time is valuable and without that 24 hours notice, they cannot fill that appointment slot. We know there may be occasions of emergency, in those circumstances, the therapist can choose to waive the fee. Q? SHOULD I TIP? Gratuity is accepted for all massage and reiki appointments, but is not expected. Feel free to tip according to the satisfaction of your experience. By adding gratuity to your total, you are letting your therapist know that your wishes were met or even exceeded. Q? WHAT SHOULD I EXPECT? Prior to coming to your appointment, please drink plenty of water so you’re well hydrated. On your first visit, a brief questionnaire will need to be filled out to assess health concerns, this can be done online as well. This will help your therapist customize the service according to your needs. Massage: Your massage therapist will ask you a few basic questions about areas of pain or concentration and then leave the room for you to undress to your comfort level and get onto the table beneath a sheet, face down, face up or side-lying. Your therapist will communicate with you during the massage to make sure pressure is accurate, temperature of the room is appropriate and your needs are met. We recommend drinking lots of water before and after your treatment. Q? WHAT SHOULD I WEAR? We recommend comfortable clothing that will help you feel relaxed as you prepare for your massage or reiki treatment. We suggest long hair be pulled up out of the way and jewelry be removed for massage and reiki services. Q? CAN I BRING MY CELL PHONE? Please turn all cell phones, pagers, and electronic games off or on vibrate. This is a courtesy to other clients. Q? CHILDREN? Children are welcome if they are receiving a treatment themselves. We ask that children not come along for your own relaxation and that of other clients. Q? WHEN SHOULD I NOT GET A MASSAGE? Contraindications - We highly recommend our clients to consult their physician if they have medical concerns. We do not diagnose, and massage is not a substitute for medical treatment by a physician. These restrictions are in place to protect your health and well-being, so we appreciate you taking them as seriously as we do. Types of contraindication: (when massage should not be performed at all) Fever, contagious or infectious diseases (including any cold or flu no matter how mild it may seem), under the influence of drugs or alcohol (including prescription pain medication), recent operations or acute injuries, or skin diseases. Please do not book a massage for any of these conditions. However, Reiki may be beneficial. LOCAL: when massage can be performed but not over the contraindicated areas. We cannot massage areas affected by: Varicose veins, undiagnosed lumps or bumps, pregnancy, bruising, cuts, abrasions, sunburn, undiagnosed pain, or inflammation (including arthritis). MEDICAL: when massage can only be performed once medical permission has been granted. If you suffer from any of the following conditions, massage, facials or waxing can only take place once it has been approved before your session in writing by your physician: any condition already being treated by a medical practitioner, cardiovascular conditions (thrombosis, phlebitis, hypertension, heart conditions, pacemakers), edema, psoriasis or eczema, high blood pressure, osteoporosis, cancer, nervous or psychological conditions, angina, epilepsy, diabetes, Bell's palsy, trapped or pinched nerves, gynecological infections. Does a contraindication mean that treatment cannot take place? Not always. In fact, massage can be very therapeutic for many medical conditions. However, in the above cases it is best to have advice from your physician.